Which communication skill is critical for effective leadership?

Active listening is critical for effective leadership because it ensures that leaders fully understand their team members' perspectives, concerns, and ideas. This skill involves paying close attention to what others are saying, providing feedback, and demonstrating understanding through appropriate verbal and non-verbal responses. By engaging in active listening, leaders foster an environment of trust and open communication, which encourages team members to share their thoughts more freely. It also helps in building stronger relationships and in resolving conflicts effectively, as it shows a genuine interest in others' viewpoints.

In contrast, making assumptions about others, giving minimal feedback, and using technical jargon excessively hinder effective communication. These behaviors can lead to misunderstandings, frustration among team members, and a lack of clarity in discussions, ultimately detracting from a leader's effectiveness.