How should a leader address conflicts within a team?

Prepare for The Basic School (TBS) Phase 2 Exam with comprehensive quizzes and detailed explanations. Enhance your understanding and boost confidence for exam success!

A leader should address conflicts within a team through open communication and mediation because this approach encourages a collaborative environment where team members feel safe to express their feelings and perspectives. Open communication facilitates transparency, allowing individuals to address their concerns directly, which can often resolve misunderstandings before they escalate. Mediation is vital as it involves guiding the parties in conflict towards finding a mutually acceptable solution, fostering teamwork and enhancing relationships among team members.

This method also helps in developing problem-solving skills within the team, as members learn to navigate disagreements constructively. By focusing on communication and mediation, a leader promotes a culture of dialogue and respect, which not only addresses the conflict at hand but also strengthens the team's overall dynamics for future challenges.

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